FAQ

Welcome to our Frequently Asked Questions (FAQ) page. Here, we have compiled a list of questions that our customers often ask along with detailed answers. If you encounter any issues during your shopping experience, please refer to the questions below as you might find the answers you need. If you have further questions, feel free to contact our customer service team.
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Why Choose JYF Metal?

Q: Who is JYF Metal?

JYF Metal is a globally leading manufacturer of high-end stainless steel metal products, dedicated to providing excellent metal solutions for the construction, industrial manufacturing, and commercial sectors. We are committed to providing customers with high-performance, corrosion-resistant, and high-strength stainless steel products to meet diverse project needs. Whether it's large building structures, precision industrial components, or high-end commercial decorations, JYF Metal can provide customized metal solutions to ensure quality and reliability.

Q: Where is JYF Metal located?

JYF Metal in China provides excellent metal products, as well as global transportation services and reliable support for international business customers in various industries around the world.

Q: Are you a factory ?

We are factory, we produce and sell by ourselves, no agency. We can better follow up the production process, control the quality of production, and provide customers with better quality products.

Q: What industries does JYF Metal serve?

JYF Metal's business covers multiple fields and drives innovative development in various industries through customized high-end metal solutions, including:
Architecture and Infrastructure: Provides high-strength, weather resistant stainless steel materials suitable for large building curtain walls and outdoor facilities.
Industrial manufacturing: providing corrosion-resistant and high-temperature resistant special metal components for machinery and equipment.
Business and Interior Design: Supply decorative stainless steel products, such as high-end furniture, hotel decoration, space design, etc., balancing aesthetics and functionality.
Transportation: Providing lightweight and high durability metal components for industries such as automobiles, ships, and rail transit.
We ensure that every product can improve the efficiency and sustainability of customer projects through continuous technological research and development and customer demand analysis.

Q: What services do you offer ?

Custom design and manufacturing
Our team collaborates closely with clients to create custom stainless steel products that match their exact specifications, ensuring precision and quality in every piece.
Professional engineering services. From initial consultation to final production, we provide expert advice and technical assistance to ensure the best outcomes for your project.
Drawing production and analysis.
We produce detailed CAD drawings and perform thorough analysis to ensure accuracy and feasibility.
Design solutions based on installation location and environment.
Installation technical guidance

Q: What types of products do you specialize in?

We specialize in stainless steel color sheets, stainless steel profiles, metal partitions, stainless steel sculptures, and other customized products for engineering and architectural projects.

Q: Can you provide custom design services?

Yes, our professional engineers work closely with clients to provide custom design services, including drawing production, design solutions, and installation technical guidance.

Q: What material does JYF Metal use?

JYF Metal selects high-quality metal materials, including:
Stainless steel (grades 201, 304, 316, etc.) provides excellent strength, corrosion resistance, and wide applicability. Copper and brass have good conductivity, ductility, and decorative properties, making them suitable for scenes that balance functionality and aesthetics.
We offer a variety of surface treatment processes, such as: Brushing: presenting delicate textures, enhancing wear resistance and modernity.
Mirror polishing: creates a highly reflective and smooth surface, suitable for high-end decoration. Sandblasting: creates a matte texture and enhances scratch resistance. PVD coating: endowing metals with rich color and super durable surface characteristics through advanced technology.
These treatments not only enhance the durability and corrosion resistance of the product, but also meet the dual demands of aesthetics and functionality in the fields of architecture, industry, and design.

Q: What is PVD coating and what are its benefits for metal products?

Physical vapor deposition (PVD) is a cutting-edge surface coating technology that forms an extremely thin yet exceptionally strong protective layer by depositing metal ions onto the substrate surface in a vacuum environment. Its core advantages include:
Super durability: significantly extending the service life of metals, resisting wear, scratches, and chemical erosion.
Excellent anti-corrosion: provides a barrier for the substrate, suitable for harsh environments such as marine and chemical scenes.
Aesthetic diversity: can generate rich colors such as rose gold, champagne gold, black titanium, etc., and the color will last for a long time without fading.
Environmental safety: No harmful substance release, in line with modern sustainable manufacturing standards. PVD coating technology enables metal products to combine performance and visual expression in building curtain walls, industrial components, and high-end design products, making them an ideal choice for high-end applications.

Q: How do you ensure the quality of your products?

Quality control is an integral part of our manufacturing process. Each product is rigorously inspected at all stages of production, from the selection of materials, surface finishing, detailing during the production process, to packing the product, all of which are followed up by our dedicated staff to ensure that the product meets our high standards.

Q: How can I request a quote for a custom project ?

You can request a quote by contacting us through our website's contact form or emailing us directly at Lucky.CEO@jyfmetal.com with your project details

Q: What about the samples ?

We supply free samples standard samples such as 10x10mm, 20x20mm. For big samples or customized products, we need to charge the basic sample cost and will reimburse a half finally if have coming order.
The freight fee cost is by customer, generally we send by freight collect.

Q: What is MOQ ?

For different products there are different MOQ.
Stainless steel decorative sheet is 15 pieces and stainless steel tile trim is 500 pieces. There is no MOQ for other customized products.

Q: Can you produce large architectural elements ?

Yes, we have the ability to produce large architectural elements and installations to your design specifications. The structures are produced in pieces according to the transportable dimensions and the easiest way to install them.

Q: What are your shipping options?

We have long-term cooperation with freight forwarders, offering land, sea, air, and express shipping options to meet your specific freight needs.

Q: What is the production time for your products ?

Stainless steel sheets: Approximately 10 days.
Stainless steel edge trims: Approximately 15 days.
Screen partitions and sculptures: 20-25 days.
Other customized products: 20-25 days.
The exact production time depends on the order quantity and complexity.

Q: How can I track my order?

Once your order leaves our factory, we will send you tracking updates so that you can track the progress of its arrival at your address. The tracking information with numbers will display updates on the package delivery status and approximate delivery time.

Q: What is your payment terms ?

40% T/T deposit, 60% balance to be paid before shipment.
For project orders, in addition to the 40% deposit, progress payments will be collected based on production progress as well as shipment. The balance is paid before shipment.

Q: What packaging do you use?

JYF Metal is packaged in export grade fumigated wooden crates with built-in shock-absorbing materials to ensure the safety and integrity of the products during transportation.

Q: Does JYF Metal provide installation services?

JYF Metal currently does not provide on-site installation services directly, but we offer comprehensive technical support services to our customers. Our technical team can provide the following professional support for your installation contractor or construction team:
Product Installation Technical Guidance Document
Installation scheme consulting service
Installation precautions instructions
Common problem solutions
We recommend that customers carefully read our product installation guide before installation. If they have any technical questions, our engineering team is always ready to provide professional advice to ensure a smooth installation process. For special or complex installation requirements, we can provide customized technical solutions.
For detailed technical support, please contact our customer service team and we will arrange professional technical assistance for you

Q: How should I maintain the stainless steel surface?

To maintain coating quality, users should regularly use mild cleaning agents and soft cloths to clean the surface. You should avoid using abrasive cleaning products, as this can ultimately result in scratches and deterioration of the material surface.

Q: Are your metal products corrosion-resistant?

yes! The 304 and 316 stainless steel selected by JYF Metal have excellent corrosion resistance and are suitable for various indoor and outdoor environments, significantly extending the product's service life.

Q: How can I contact JYF Metal for inquiries?

Our contact information is as follows: Address: 3A, Building 4 Block B, LIYUAN Metal Mall, No 38, Gongye 3rd road, Tanzhou Industrial Zone, Chencun Town Shunde District, Foshan City, Shunde District,Foshan City,Guangdong
Phone:+86 133 80209777
E-mail: Lucky.CEO@jyfmetal.com
You can also contact us by filling in your detailed information through our contact form. Our customer service team will respond to all inquiries within 24 hours. You can contact our customer service for assistance, and we usually reply within 24 hours of working hours.

Surface Introduction

In modern architectural decoration, metal material is a new trend of technical aesthetics with permanent vitality. Metal engineering materials include steel, stainless steel, aluminum, copper, alloy materials, etc. Widely applied in construction engineering, metals have different properties such as density, corrosion resistance, tensile strength, plasticity, and so on. With rich experience in metal surface treatment and manufacturing, JYF Metal will serve you with sincerity and professionalism.

Surface Introduction1

Surface Finish

The surface of metal sheets and products is treated by mechanical, physical, and chemical methods. Surface treatment varies in different properties.

Surface Introduction2

Attractive Pattern

Metal sheets and products can be designed and produced with various personalized patterns and patterns to meet designers' and architects' inspiration and space art.

Surface Introduction3

Fashion Color

According to metal characteristics and designs, various colors can be provided for your reference after completing the metal sheets and products to create a bright scene and a sense of the times.

Surface Introduction4

Metal Molding

The metal material can process the perfect bending arc or the curved surface, the wave type, and so on, according to the design draft and the metal characteristic.